Cancellation and refunds
How cancellations work, what is refundable and when. A business sets its own windows, and this explains the rules those windows sit inside.
Not final
This document has not been finalised. It will be reviewed by a lawyer and published in full before LankaPass accepts real bookings or payments. Nothing on this page is a statement of your rights yet.
If you need this in writing before then, ask us and we will tell you where we have got to.